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Buy now pay later (BNPL) is a payment option that allows consumers to pay for their purchase (partially) later, usually without interest or fees.

The cooling-off period is a period during which your customer can cancel an online purchase without giving a reason. In Dutch e-commerce, there is a statutory minimum cooling-off period of 14 days after receipt of the product.

An E-commerce customer journey includes all the steps and interactions a customer goes through when discovering, researching, purchasing and using a product from an online store. The purpose of mapping the customer journey is to better understand and improve the customer experience.

An E-commerce platform is software used by online retailers to manage their online sales activities. It provides features such as product management, order management, payment processing and customer relationship management.