Returnista is committed to making a meaningful impact on your bottom line and the footprint of the industry. What plan fits your requirements?
Monthly
Yearly
Get 2 months FREE when you pay a year in advance
Basic Pack
/per month
A good and solid returns process for all your national and international returns.
Integration with your eCom platform
Returns portal in your branding
Set your own return
reasons
Use Returnista's logistics contracts
Returns from 28 countries
Essential Pack
/per month
A returns process for fast-growing brands that want to offer the best experience including exchanges.
Everything in the Basic Pack
Exchanges & Store Credit
Basic insights
WMS pre-notification
Returns from 28 countries
Professional Pack
/per month
A returns process for fast-growing brands incl. extensive options to save a lot of time.
Everything in the Essential Pack
Use your own logistics contracts
Deep insights
Manage your refunds
Earn with your logistic return flow
Enterprise
An all-in solution for brands that have custom requirements for setting up the returns process perfectly.
Everything in the Professional Plan
Automate refunds
Make connections with your BI tools
Personal Success Manager
24/7 support
More than 1,000 companies use Returnista's return software
What our customer say
"The results from the first 90 days after going live have been incredibly valuable."
"Because of the insights from Returnista's dashboard, we adjusted our product descriptions and pictures. Our return rate has dropped from 47% to 32%."
"The implementation of Returnista's returns platform was smooth. After going-live, we saw that we were finally getting returns under control by using Returnista's data insights."
"We identified through Returnista the items that are returned much more than our average return rate. We want to reduce those returns, so we dove into the Returns data to understand what reasons were dominant for certain products. The Return-rate impact index helped us easily determine which products to focus on first."
"The platform is intuitive and therefore works pleasantly. Both my colleagues and I know how to easily navigate our way through the platform."
"We reduced our return rate through an easy, fast and scalable return experience. We also also made our business more sustainable as well as retain more sales."
"We went from an administrative return burden to a 1-click workflow."
"We reduced our return rate through an easy, fast and scalable. We also made our business more sustainable as well as retain more revenue."
Onboarding on the Returnista platform usually takes anywhere from a couple of days up to a few weeks, depending on your own timeline and complexity of your systems. Our Onboarding Specialists are ready to guide you through till the end and give advice on best practices as well.
Yes! Within the Returnista platform you have full flexibility on setting pricing for your return orders. If you want to charge a fee per return order, no problem! A payment screen will show with Europe's most used payment methods.
We are your partner. We actively help you identify areas of improvement to make the maximum impact on your return rate and return experience. On average we check in with you every couple of weeks to talk next steps in optimizing your experience.
Returnista offers a wide variety of out-of-the-box integrations, as well as a comprehensive set of APIs to make sure you can always integrate your Returnista account into your existing stack. Not comfortable with APIs? We'll help you out.
Leading the way to zero returns
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