Up to 40% more sales through exchanges

Make sure your customer always gets the right product with Exchanges and Store Credit. Offering your customer the right product at the right time is the key to maintaining sales for your store. In many cases, Returnista manages to convert up to 40% of the return value into sales. This ensures a great customer experience and a better performance of your store.

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Retain 40% in sales by converting returns into exchanges

Exchange for another size

In your new returns process, your customer can easily exchange the same product in a different size. In addition to providing a lot more sales, this also provides the opportunity to ask customers to always buy only one size of the same product. This has a direct impact on the return rate. Doesn't the product fit? Then easily exchange it. Returnista monitors your store's inventory in real time so the customer can always get their hands on the right size.

Exchanges using Store Credit

By offering customers the choice of receiving Store Credit instead of a refund, you not only increase sales but also improve your cash flow. In more than 15% of cases, customers choose this option. It directly promotes customer loyalty and a better performance of your store.

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Read the experiences of Olivia & Kate

Olivia & Kate, the world-renowned fashion brand, uses Exchanges & Store Credit. From the first moment Exchanges became available to O&K customers, it provided immediate value.

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