Up to 40% more sales through exchanges

Web stores get many items returned because of wrongly ordered sizes. Because only 10% subsequently order the correct size, webshops lose a lot of sales. Meet the Returnista exchange service: the solution that allows items to be exchanged directly during the return process.

Retain 40% in sales by converting returns into exchanges

"In the first month and a half of working with the Retunista platform, we converted €3,000 in returns into exchanges. This is value that would otherwise have been lost."

Jeroen Persoon

Marketplace Manager, Butcher of Blue

Encourage exchanges in the process

A wrong size ordered is no fun for anyone. The customer has to return the item and (with luck) orders another size. At least, that's how it used to be. With Returnista, you enable an exchange at the same time a customer registers the return. Simple and just like that. Our customers convert up to 40% of their returns into an exchange. Count your profit.

Exchanges based on existing stock

Returnista integrates with your existing systems, including the system that keeps track of your stock. That means you can offer customers different sizes that are actually in stock. Discover how setting better expectations is always better than saying 'no'.

We help more than 1,000 organizations

convert returns into exchanges

See how we help businesses increase exchanges during the returns process

Discover how Butcher of Blue, Stieglitz and Icon retain additional sales with Returnista's exchange service.