Enhance customer satisfaction with Returnista's self-service return portal, offering maximum flexibility for returns and exchanges.
Owner of EsQualo
Your customers simply submit their return or exchange with their email, zip code or order number. Your customers then receive automatic updates on the status of their return. This way you reduce the number of customer service inquiries.
Say goodbye to lost sales from returns. Through direct exchanges and store credit, you provide immediate alternatives, retaining up to 40% of sales from returns, and keeping existing customers satisfied.
Your customers can register their return or exchange at any time. The returns portal is self-explanatory, always accessible and works on any device.
Your customers report their returns, without intervention from your customer service, error-free. Step by step, the right questions and order data are combined to complete the return notification.
Returns are no fun for your customers either. Turn a negative moment into a positive experience with a customer-focused returns portal, completely in your corporate identity.
Discover the benefits of a returns portal. Our experts will be happy to tell you all about it.