Leading the way to zero returns

With Returnista you can reduce returns and improve your customer experience thanks to our innovative, automated, and optimized returns solution.

Discover the benefits Calculate your profit

More than 1000+ brands

already work with Returnista

Calculate your profit

Retain up to 40% in sales

by converting returns into exchanges

Proactively offer exchanges in the return process and help your customer get a new product immediately! This way you convert up to 40% of your returns into an exchange.

Encourage exchanges in the returns process

Reduce returns

by 20%

With Returnista's returns platform you turn your returns flow into a data-driven process. With this data you gain insight into the return behavior of your customers and which steps you can take to reduce your returns.

Reduce your returns

Delight your customers

with an automated returns process

A complex return policy deters 80% of customers. That's why it's important for you as an online store to focus on a customer experience that runs smoothly from start to finish.

Optimize your returns process

Flexible returns

at home and abroad

Thanks to partnerships with local carriers, Returnista now has more than 120,000 drop-off points and you create a pleasant return experience for your customers worldwide.

Choose flexible (inter)national returns

Reduce pressure on your customer service staff

Up to 80%

As your online store grows, so will the number of questions about returns. That takes time, which you can easily save. Proactively notify your customers about the status of their returns.

Reduce the pressure on your customer service

"Because of the insights from Returnista's dashboard, we adjusted our product descriptions and pictures. Our return rate has dropped from 47% to 32%."

Bas Jansen

Owner of EsQualo

"In the first month and a half of working with the Retunista platform, we converted €3,000 in returns into exchanges. This is value that would otherwise have been lost."

Jeroen Persoon

Marketplace Manager, Butcher of Blue

Read our customer stories

Calculate how much revenue you can retain

Go for fewer returns and more sales

Returns contribute to emissions. With Returnista, reduce returns by 20%.

Retain 40% of your sales with direct exchanges and store credit

Reduce customer service pressure by up to 80% through proactive communication and automation

Interested in retaining sales and reducing returns?

Hear more about how we do things differently with our all-in-one return solution. Get in touch for a consultation: free of charge and without obligation.

Request a demo

Leading the way to zero returns