Faster response to return questions, fewer return questions, and complete outsourcing: at Returnista, we offer all kinds of support.
Frank van Dam
Teamlead Customer Service, Stoov
Answer questions about returns faster
Returnista gives you access to all items that have been returned, or are still in the return process. The handy search feature takes you right down to the SKU level to the information you need to answer any question quickly and competently.
Reduce return questions thanks to status updates
The moment a consumer has delivered their package, all sorts of things can still go wrong in the customer's mind. With Returnista, you take away those worries. The returns platform provides insight into the exact location of a package, and you can proactively provide your customers with status updates. Saves you having to ask questions.
Fully outsource your return requests
Would you rather not receive questions about returns at all? Then choose to outsource that. Our customer service is available 24/7 via chat, Whatsapp and Facebook. So your customer service can get back to focusing on sales.
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reduce pressure on their customer service team
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