Supply chain management is the process of planning, implementing, and controlling the flow of goods, services, and information from the raw inputs all the way to the end consumer.
Supply chain management focuses on managing the entire supply chain, including the complete return process with an emphasis on return logistics. This is all with the goal of maximizing efficiency, quality, profitability and customer satisfaction.
What is the difference between logistics and supply chain management?
Logistics focuses on the physical flow of goods, including transportation and storage, while supply chain management includes procurement, production, distribution and information management in addition to the entire logistical operation.
Supply chain management focuses on optimizing the entire supply chain, with reverse logistics as an important component, especially in e-commerce. It also promotes cooperation between suppliers, manufacturers, distributors and customers.
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