Why “Buy Now, Pay Later” (BNPL) payment options lead to higher returns. How to identify and manage serial returners. Strategies for dealing with customers with high return rates.‍

The role of customer behavior in return rates

Relevant blog posts

Learn effective strategies to reduce returns for children’s clothing, accessories, and footwear. Discover actionable insights to boost profitability and improve customer satisfaction.

January 28, 2025

Reducing returns by product category: insights and practical solutions

Learn how to leverage real-time dashboards, the return impact index, and SKU-level data to transform your e-commerce returns into a growth opportunity while maximizing profitability.

January 14, 2025

Data and analytics: the foundation of a successful returns strategy

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December 24, 2024

Unlock the hidden impact of return rates on your profitability

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December 9, 2024

Why a strong returns strategy is important for e-commerce success

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November 14, 2024

5 tips for scalable customer service this holiday season

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October 9, 2024

Why a clear and engaging return page matters

experts

September 26, 2024

Why every store needs the Return Impact Index

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May 24, 2024

Reduce returns with insights from return data

managing-shop

April 2, 2024

Managing Shop: Richard Canneman from Ekster

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November 13, 2023

How to outpace your competitors today

sustainability; returns; logistics

November 7, 2023

Blocking serial returners from your online store in 5 steps

trends

August 22, 2023

Customer acquisition costs are rising: Here's what to do about it

return process

February 28, 2023

How to reduce your return rate: 7 tips

returns

February 17, 2023

Returning online purchases: your legal rights and what online retailers should offer

returns

February 16, 2023

Prevent returns with these 4 strategic tips

logistics

January 26, 2023

The world of return logistics explained simply: here's what you need to know

return process; news; web shops

December 1, 2022

Research shows: charging for returns will earn you more

webinar

November 25, 2022

How EsQualo retains revenue after Black Friday

news; ecommerce

November 4, 2022

Returnista 6th in Deloitte Technology Fast 50

managing-shop

October 25, 2022

Managing Shop: Gijsje Visser of Rebelle Amsterdam

news

October 19, 2022

Press release: E-commerce scaleup Returnista aims for worldwide success by turning returns into opportunities

updates

September 12, 2022

Press Release: JD Logistics partners with Dutch scale-up Returnista to reduce returns

return process

August 25, 2022

How a smooth returns process turns customers into fans

managing-shop

June 30, 2022

Managing Shop: Guus Brinkman from Stoov

logistics; ecommerce

April 26, 2022

6 ways to convert refunds into exchanges

logistics; returns

April 21, 2022

The best way to offer free returns

returns; ecommerce

April 19, 2022

Improving cash flow with your returns solution: 3 tips

return process

March 10, 2022

Hidden profit: improving your online store's cash flow with your returns solution

ecommerce

February 28, 2022

D2C returns processing: 3 essential components

return process

January 13, 2022

Turning return frustration into customer loyalty

ecommerce

November 3, 2021

14 tools to get you through the peak moments of BFCM and the holidays

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September 1, 2021

10 tips for a good returns policy

return process

August 4, 2021

The 3 most important moments during the returns process

ecommerce; web shops

April 1, 2021

8 popular e-commerce platforms in Europe

returns; trends

February 11, 2021

Make returns more sustainable

ecommerce

December 17, 2020

A tighter grip on your returns process with these smart metrics

delivery; logistics; news

December 3, 2020

Brexit tips: including what to do with post-Brexit returns

return process

November 24, 2020

Returns process optimization: everything you need to know

return process

October 22, 2020

How to best prepare your returns process for the holidays

ecommerce; returns

October 14, 2020

With these five tips you can optimize the returns process in a customer-focused way.

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