Fewer returns
Lower your return rate significantly (5-20%) using Returnista's knowledge and data
Trusted by 1000+ brands
Returnista is a solution for brands looking to reduce their return rate, increase sales and provide customers with a great on-brand experience
1000+ brands in Europe went before you
We are not just a platform, we are your returns partner from A to Z
Lower your return rate significantly (5-20%) using Returnista's knowledge and data
Offer an alternative product at the moment it is relevant to the customer: in the return process itself
Reduce return-related customer inquiries by proactively communicating tracking, refunds and more.
Insights
The foundation for lowering return rates is data. Returnista offers a leading data platform that allows you to visualize the status of returns. Then we help implement the right strategies for maximum effect
Returns impact index
Returnista allows you to focus on areas where you make the most impact on your return rate, including using the Returns impact index
Monitor performance over time
Making sure your actions have the desired results is the key to long-term success
Connectivity
By pre-notifying returns in your WMS, you can process returns up to 18x faster
Save time with automations that keep your business running on auto-pilot
Testimonials
"The results from the first 90 days after going live have been incredibly valuable."
"Because of the insights from Returnista's dashboard, we adjusted our product descriptions and pictures. Our return rate has dropped from 47% to 32%."
"The implementation of Returnista's returns platform was smooth. After going-live, we saw that we were finally getting returns under control by using Returnista's data insights."
We identify through Returnista items that are returned much more than our average return rate. We want to reduce those returns, so we dove into the Returns data to understand what reasons were dominant for certain products. The Return-rate impact index helped us easily determine which products to focus on first.
"The platform is intuitive and therefore works pleasantly. Both my colleagues and I know how to easily navigate our way through the platform."
"We reduced our return rate through an easy, fast and scalable return experience. We also also made our business more sustainable as well as retain more sales."
"We went from an administrative return burden to a 1-click workflow."
"We reduced our return rate through an easy, fast and scalable. We also made our business more sustainable as well as retain more revenue."