Trusted by 1000+ brands

Make your return process a 

Returnista is a solution for brands looking to reduce their return rate, increase sales and provide customers with a great on-brand experience

1000+ brands in Europe went before you

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Dashboard MainPattern 1
amazing experience
loyalty booster
sales channel

What to expect from Returnista

We are not just a platform, we are your returns partner from A to Z

Fewer returns

Lower your return rate significantly (5-20%) using Returnista's knowledge and data

More exchange revenue

Offer an alternative product at the moment it is relevant to the customer: in the return process itself

Fewer CS tickets

Reduce return-related customer inquiries by proactively communicating tracking, refunds and more.

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Insights

Use data to lower your return rate

The foundation for lowering return rates is data. Returnista offers a leading data platform that allows you to visualize the status of returns. Then we help implement the right strategies for maximum effect

Returns impact index

Returnista allows you to focus on areas where you make the most impact on your return rate, including using the Returns impact index

Monitor performance over time

Making sure your actions have the desired results is the key to long-term success

Connectivity

Integrate Returnista with your tech stack for maximum impact

Connect your WMS for smooth processing

By pre-notifying returns in your WMS, you can process returns up to 18x faster

Automate your workflows and save time

Save time with automations that keep your business running on auto-pilot

Export or link to your BI platform

Export or link your return data back to the ERP or BI platform for a "single source of truth

Seamless integrations

Use the ready-made integrations with the ecosystem or use our comprehensive set of APIs and webhooks to create it yourself

Retain revenue

Offer an alternative at the right time

Returnista's exchange and store credit modules allow you to retain revenue, which increases customer loyalty and boosts the company's financial performance

Automated changeovers

Store credit with an incentive

Increase customer loyalty

More information

Testimonials

A reliable partner throughout Europe

Ralph Donhuijsen

Steve Madden

"The results from the first 90 days after going live have been incredibly valuable."

Bas Jansen

Esqualo

"Because of the insights from Returnista's dashboard, we adjusted our product descriptions and pictures. Our return rate has dropped from 47% to 32%."

Stefano Parisi

JHP Fashion

"The implementation of Returnista's returns platform was smooth. After going-live, we saw that we were finally getting returns under control by using Returnista's data insights."

Tom Luijten

Protest Sportswear

We identify through Returnista items that are returned much more than our average return rate. We want to reduce those returns, so we dove into the Returns data to understand what reasons were dominant for certain products. The Return-rate impact index helped us easily determine which products to focus on first.

Frank van Dam

STOOV

"The platform is intuitive and therefore works pleasantly. Both my colleagues and I know how to easily navigate our way through the platform."

Henriette van Dam

Plutosport

"We reduced our return rate through an easy, fast and scalable return experience. We also also made our business more sustainable as well as retain more sales."

Jeroen Persoon

Butcher of Blue

"We went from an administrative return burden to a 1-click workflow."

Jeroen Overweg

Filling Pieces

"We reduced our return rate through an easy, fast and scalable. We also made our business more sustainable as well as retain more revenue."

Implement Returnista today

Getting a handle on your returns is the key to success. It's time for action. It's time for Returnista.

Schedule a demo

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