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The return solution for online shops around the world

Create an international return experience without borders or worries. Return from home across the EU. Simple, data-driven and automated.

Surprise customers abroad

Use local partners to improve the return process

Obtain return data per market easily

See your successes per country at a glance

Also deal with returns outside the EU

With the automated commercial invoice generator

Trusted by 1,000+ leading brands

Surprise customers abroad

Returnista is constantly adding new local partners to improve the return process per country.

Effective international cooperation with DPD, UPS and others
Don't worry about internationalisation of your webshop anymore
More than 10,000 return delivery points in France alone

Get return data per market for even better insight

Turn your international returns process into a data-driven enterprise. That way, you can switch even more precisely.

Use data to see how successful you are doing business by country
See how certain products perform by country at SKU level
Engage regionally and optimise your international return strategy

Also deal with returns outside the EU

Do you want to handle returns outside the EU? No problem at all! Returnista can help you with that too.

Returnista offers the all-in-one solution for global returns
Offer your return services outside the EU as well
Ask about the automated commercial invoice generator at the demo

Start today with Returnista

We are happy to tell you more about our all-in-one return solution. Completely free of charge and without obligation.

We are here for all your questions

What return data does Returnista collect?

With Returnista's returns platform you can collect all relevant data on returns from your webshop, such as open returns, reasons for returns, return status, and return data on specific products down to SKU level.

Where can I view my return dates?

By logging into Returnista's returns platform you can view all relevant returns data from your webshop in your personal dashboard. Here you can find all the information you need at a glance. Centralised in a clear dashboard.

How do I export my return data?

In your dashboard, navigate to the 'Statistics' tab in the left menu. Here, you can click on the 'More options' icon (three dots) for each component to export the data as a CSV file. It is also possible to set up an endpoint to automate the export to, for example, your CMS or BI-tools.

How can I best analyse my return data?

You can analyse your return data in a number of different ways. Be sure to include the reasons for the return. This data can provide insight into the quality of certain products, or indicate a lack of clear product information. Translate these insights into action points to improve your sales process.

Create a great return experience too

"The entire returns process now runs super-smoothly. And if something does go wrong, you are helped quickly, professionally and friendly."

Giuseppe Hentenaar
Head of E-Commerce, Love Stories
5

Michaela - Netherlands

Exchanging, packing and returning my stuff was so quick!

5

Peter - Netherlands

Everything was simple and absolutely perfect!

Start today with Returnista

We are happy to tell you more about our all-in-one return solution. Completely free of charge and without obligation.

Request a demo

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